I went to the lab to get blood drawn for my coumadin levels. Seems the Standing Order expired in December. Angie, the phlebotomist who also (wo)mans the front desk phoned my doctor's office in January for a renewal. No return call. No renewal of the SO. Big surprise. not. Since my doctor's office wouldn't open again for another half hour, I elected to come home. So about quarter after 2:00pm, I called the office and gave the lab's fax number so the front office girl could fax a new SO to the lab. She said she would do it right away. I called the lab and said I had called the doctor's office. The lab has my home phone, and Angie said she would call me when she got the order. No call. So I'll call again in the morning.
I know I've had blood drawn since December. I think coumadin level was one of the things the surgeon ordered with the other blood work done in January. That must be why the expiration of the SO wasn't brought to my attention until today.
This isn't the first time that things haven't been done timely or at all. I'm giving serious thought to finding another doctor, as I'm not completely happy with the doctor, either. He doesn't listen very well. Medication orders haven't been transmitted to the mail order pharmacy. Phone messages haven't been returned to other doctors, the mail order pharmacy, or me. I don't leave messages any more. I keep trying until I can get a human voice. And even that sometimes doesn't work. I left a message with the receptionist of the doctor who shares the office with my doctor. I'm willing to bet that the message was given, but not followed up on. That had to do with my heart medicine, so I'm not happy about that!
What I need to do now is write down the various times messages haven't been returned; the times when medication orders haven't been followed up on; the times when faxes were to be sent and weren't. One of the calls recently not returned was from the mail order pharmacy to my doctor's office asking for clarification of the new dosage of the heart medicine.
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Things like that NEVER happened before my previous doctor retired. He ran a very efficient ship--even when he allowed his office to be used as a training place for new doctors and for front and back office personnel. And he listened very carefully to what his patients were telling him. Oh! I miss my doctor.
We were together about 22 years.
Every time I have to change the colostomy bag, I want the whole thing to go away. But when I think of the post-op healing that will have to take place, I wonder if I really want to go through that again. Maybe I will be able to heal without all the problems of the last surgery. But I do feel conflicted! I'm taking my iron pills twice a day and trying to take care of myself to build up my strength for the next surgery. Some time after Passover we'll talk about reversing the colostomy. But I will voice my fears when I see the surgeon next month--about three weeks from now.
Now I need to go to bed.
Bless
I know I've had blood drawn since December. I think coumadin level was one of the things the surgeon ordered with the other blood work done in January. That must be why the expiration of the SO wasn't brought to my attention until today.
This isn't the first time that things haven't been done timely or at all. I'm giving serious thought to finding another doctor, as I'm not completely happy with the doctor, either. He doesn't listen very well. Medication orders haven't been transmitted to the mail order pharmacy. Phone messages haven't been returned to other doctors, the mail order pharmacy, or me. I don't leave messages any more. I keep trying until I can get a human voice. And even that sometimes doesn't work. I left a message with the receptionist of the doctor who shares the office with my doctor. I'm willing to bet that the message was given, but not followed up on. That had to do with my heart medicine, so I'm not happy about that!
What I need to do now is write down the various times messages haven't been returned; the times when medication orders haven't been followed up on; the times when faxes were to be sent and weren't. One of the calls recently not returned was from the mail order pharmacy to my doctor's office asking for clarification of the new dosage of the heart medicine.
-
Things like that NEVER happened before my previous doctor retired. He ran a very efficient ship--even when he allowed his office to be used as a training place for new doctors and for front and back office personnel. And he listened very carefully to what his patients were telling him. Oh! I miss my doctor.
We were together about 22 years.Every time I have to change the colostomy bag, I want the whole thing to go away. But when I think of the post-op healing that will have to take place, I wonder if I really want to go through that again. Maybe I will be able to heal without all the problems of the last surgery. But I do feel conflicted! I'm taking my iron pills twice a day and trying to take care of myself to build up my strength for the next surgery. Some time after Passover we'll talk about reversing the colostomy. But I will voice my fears when I see the surgeon next month--about three weeks from now.
Now I need to go to bed.
Bless