Today, I have decided to add some color to my entries for the day just to do something different and fun for once. I am moody today and Jackie told me it was not fault. I already knew it, too. Every business have employees who do not have patience or a good attitude with other people, and this morning Jackie was not very happy, with the representative she was talking to. I do not blame Jackie for being even the slightest irrate with the representative who did seem impatient. As far as MTM is concerned, I wish we didn’t have to go through MTM to get medical rides for medical appointments. Some representatives are rude and shouldn’t be representing the MTM company. But, apparently, Wisconsin residents have to call MTM to schedule a ride 48 hrs/2 days prior to date of appointment. Before MTM, we were able to call the company we preferred. Today, my feelings were more than one and to be honest and truthful, I do not like MTM knowing my address and phone number. It makes me nervous that such information will get in the wrong hands and yesterday, someone using MTM to call me and asking me for some information. Noticing it to be suspicious from the start, I DID NOT give the gentleman on the other end of the phone ANY information whatsoever, called Jackie, and told her to check something out for me. Found out that MTM will never call you like this gentleman did, and ask for any information. Hmmm? Yahoo, to how I handled that situation, 😚 … I was impressed on the gentleman who tried to get my information! He was an idiot!
Yeah, yesterday, I got a call from a gentleman, and the number from MTM came up on my caller ID. I never answer the phone when the number is NOT in my contact list. MTM is one number that is on the contact list. My dad, mom, Jackue, Deb, and my best friend Julie M are on my contact list. Today was an emotional day all day. I ended up having to cancel my appointment this afternoon, called MTM to cancel my ride and learned that I did NOT have a ride scheduled for my dialysis appointment to Fresenius Kidney Care Center, but I did have my 2 pm scheduled. I have called MTM 2 weeks ago scheduling my dialysis appointments at Fresenius Kidney Care Center and the representative did not put the information in correctly. UGH!
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