One point that I feel needs firm and definite clarification because the wrong thing might be read out of my 'little whine' above - we've just had a support mail in asking this question so I want to be doubly sure that nobody else gets the same thought:

'I hope that you arent considering shutting the site down' it reads.

Not a chance.
No.
Never.
Not in this lifetime.
We are not shutting the site down and we are not considering it. We are not even considering considering it.

I hope that has cleared that issue up :-)

Matt.