Support

Hi All,

Just a quick update to let you know that I am getting through the support backlog slowly but surely. I’ve got about 15 more requests to deal with in the RTS system (which you get to by using the Help button above) and then i’ll start digging through my email.

Once again, anything urgent, use the Help button above as I try to get those done first (mostly because that system makes them easy to deal with).

Also can I remind/ask everyone that sends us a support email to let us know their username where it’s appropriate, this saves us time and will get your support request answered quicker 🙂

Matt.

2 thoughts on “Support”

  1. I have a couple of questions to ask 🙂

    But firstly… thanks for providing a terrific diary site for us all to vent on 🙂

    Okay… 1. If I want to change Usernames and keep the saem diary can I? Or can I move all my entries to a different name without copying and pasting them all?

    2. Have you had any other issues with private diaries being hacked? I know mine was while i had it private, it was a deliberate attempt to read mine, niot just a random attack, but it was successful and apparently took all of about 30 seconds to do… just thought I would let you know 🙂 (Yes this relates to the above question quite closely 🙂

    Again thanks 🙂

    Take care,

    ~HBM~

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