If you’re a Plus user who’s been affected by the downtime over the past few days please e-mail me privately (firstname.lastname@example.org) to get an extra week added to your Plus subscription by way of apology and compensation for the inability to use the system over the last few days.
There are still some residual issues I need to clear up, but it looks pretty likely that the main biggie is now nailed…
Thanks for your patience and support guys. If anyone see’s any really negative entries from people who are really pissed about the downtime over the last few days, please leave them a (nice) comment and point them to this diary so that people can understand what went wrong. Or point them to the forums – or point me to the diary so I can explain 🙂